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Sick Patch management for systems

Maintenance and inspection | Software and firmware maintenance | Patch management for systems | Product area: Track and trace systemsGateway systemsProfiling systems | Range of services: Provision of…

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  • Warranty 1 year
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Description

Maintenance and inspection | Software and firmware maintenance | Patch management for systems | Product area: Track and trace systemsGateway systemsProfiling systems | Range of services: Provision of a monthly assessment report incl. recommended actions | Documentation: Assessment report regarding qualified patches | Reservation: Release applies only to the software installed by SICK AG | Availability: Monthly | Response time: At the latest 5 working days after the patch day (second Tuesday in the month)

Specification

Features

Product areaTrack and trace systemsGateway systemsProfiling systems
PrerequisitesExisting SICK system with industrial PC (and server) that uses the Microsoft Windows operating system
Range of services, briefProvision of a monthly assessment report incl. recommended actions
Range of servicesChecking of the monthly provided updates of category “safety updates”, “important updates”, and “update rollups”Functional tests on the customer-based test systemDocumentation of the tests in the assessment reportRelease and recommended actions for system-relevant patches
DocumentationAssessment report regarding qualified patches
NoteThe patches are installed by the customer
ReservationRelease applies only to the software installed by SICK AG
Short descriptionQuality control systems
FeeIndividually on request
AvailabilityMonthly
Response timeAt the latest 5Â working days after the patch day (second Tuesday in the month)

Classifications

ECLASS 5.019040124
ECLASS 6.019210705
ECLASS 6.219210705
ECLASS 7.019210705
ECLASS 8.019210705
ECLASS 8.119210705
ECLASS 9.019210705
ECLASS 10.019210705
ECLASS 11.019210705
ECLASS 12.019210705
ETIM 5.0---
ETIM 6.0EC003015
ETIM 7.0EC003015
ETIM 8.0EC003015

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